General Hot Water
General Hot Water
About Us

It's All in the Difference

When your hot water system fails on a cold morning or you're planning an upgrade, you need someone who knows hot water inside out. Dicky Beach Hot Water is an owner-operated hot water specialist serving homes across the Sunshine Coast, and we do things differently. Rather than being shuffled through a call centre or dealing with commissioned salespeople, you'll work directly with a licensed hot water technician who genuinely understands your system and your needs.

Our focus is singular: hot water systems. We don't juggle dozens of plumbing services or send subcontractors who've never seen your job before. The person who quotes your hot water replacement or repair is the same person who completes the work, which means faster diagnosis, honest advice, and workmanship you can rely on. Whether you need emergency hot water repairs, a new electric hot water system, or advice on heat pump and solar options, we bring local knowledge, transparent pricing, and a commitment to getting your household back to normal as quickly as possible.

Why Trust Dicky Beach Hot Water

Expertise You Can Count On

Choosing a hot water company shouldn't feel like a gamble. At Dicky Beach Hot Water, we've built our reputation on technical skill, honest communication, and showing up when we say we will. We're a locally operated business that treats every hot water installation, repair, and service call with the same care we'd expect in our own homes.

20 Years Experience 1 1

Hot Water Specialists

We focus exclusively on hot water systems, not general plumbing. That specialisation means we diagnose faults faster, stock the right parts, and recommend solutions suited to your household's actual usage patterns.

Owner-Operated Service

There's no middleman here. You deal directly with a licensed technician who takes personal responsibility for every job, from the initial quote through to post-installation support and ongoing maintenance.

Transparent & Upfront

We provide clear pricing before any work begins, explain your options without pressure, and never upsell systems or features you don't need. What we quote is what you pay.

Local Sunshine Coast Knowledge

We live and work in the region, understand local water conditions, and respond quickly across Dicky Beach and surrounding suburbs. When you need help, we're only a phone call away.

A Message from Our Founder

Built on Trust, Not Sales Targets

Todd Petrie Image

Todd Petrie

Founder

I started this business because I saw too many homeowners being let down by hot water companies that prioritised volume over quality. Too many call centres, too many subcontractors who didn't know the job, and too many customers left frustrated when things went wrong. I wanted to create a hot water service that operated the way I believe trades should: one technician, one customer, one job done right.

That's why when you contact Dicky Beach Hot Water, you're speaking directly with me. I quote the job, I install or repair your hot water system, and I'm accountable for the outcome. There are no commissioned salespeople trying to upsell you, and no strangers showing up at your door. It's a simple model, but it works because it puts your needs first. My reputation is built on every installation and every repair, and I'm proud to serve the Sunshine Coast community with honesty, skill, and reliability.

Our Promise

We promise straightforward service with no surprises. You'll receive honest advice, quality workmanship, and a hot water system that's installed or repaired to the highest standard. If something's not right, we'll make it right.

Our Approach

We listen first, assess thoroughly, and recommend solutions based on your household's needs and budget. Whether it's an emergency callout or a planned hot water replacement, we approach every job with the same level of care and professionalism.

Why Choose Us

Trusted, Reliable & Fully Insured

When it comes to hot water systems, you need a hot water company that's licensed, insured, and committed to getting the job done properly the first time. Dicky Beach Hot Water ticks every box, combining technical expertise with a customer-first approach that's become rare in the trades.

Specialist Hot Water Focus

Unlike general plumbers who juggle multiple services, we specialise solely in hot water systems. That means deeper knowledge, faster turnaround times, and solutions tailored specifically to your hot water needs.

All System Types Covered

We install, repair, and service electric, gas, solar, and heat pump hot water systems. Whether you're upgrading to a more energy-efficient model or need urgent repairs on your existing unit, we've got you covered.

Fast Emergency Response

Hot water emergencies don't wait for business hours. We offer prompt emergency hot water services across the Sunshine Coast, prioritising urgent callouts so your household isn't left in the cold any longer than necessary.

Quality Parts & Workmanship

We use quality components, follow manufacturer guidelines, and stand behind every installation and repair. Our work is fully insured and backed by a commitment to long-term performance, not quick fixes.